Shipping policy

We ship from Annecy, France, to France, the United Kingdom, Canada and Australia.

Free shipping: Standard shipping is free on every order, with no minimum.

Processing: every order ships within 24 hours, and we email you a tracking link as soon as it leaves us.

Delivery: estimated at 6–8 business days.

Duties and taxes: orders to the UK, Canada and Australia may be charged import duties or taxes on arrival, payable by the customer.

Lost or damaged parcels: email contact@getpeptinova.com within 30 days of the expected delivery date and we'll make it right.